How to Initiate Malware Removal

Follow these steps to remove malware:

1

Malware Removal Request

We connect to your site using your login credentials for FTP/SSH, cPanel, or your hosting provider. If your website has been taken offline, we can clean the website files and database locally.

2

Initial Baseline Scanning

We run several scripts to understand your environment. If we identify vulnerable software on your server, we walk you through the steps to secure it.

3

Quarantine and Backup Files

Before making changes, a secure backup is created. Every file touched is automatically logged. We stay in contact with you throughout the cleanup and provide a report detailing our complete findings.

4

Total Removal and Review

Power up your website with our content delivery. Not only is your website protected from hacks and attacks, site speed is optimized due to high-performance caching.

Reliable Website Security Solutions

24/7 website security with zero hidden costs – built for small businesses, web professionals and enterprise organizations.

  • 30-Day Guarantee
  • Platform Agnostic
  • 24/7 Security Team
  • Site covered
  • Malware & hack removals by our security experts.
  • Malware Removal SLA
  • Post-cleanup basic report
  • Frequency of advanced security scans
  • Website Application Firewall (WAF)
  • Blocklist Monitoring & Removal
  • SSL Support & Monitoring
  • Stop Hacks (Virtual Patching/Hardening)
  • Firewall Protection – HTTPS & PCI compliant
  • Advanced DDoS Mitigation
  • CDN Speed Enhancement
  • High Availability/Load Balancing
  • CMS & Hosting Compatibility
  • Support Requests

Basic
Platform

Perfect for bloggers and small site owners requiring occasional cleanups with ongoing security scans.

$ 199.99/yr

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  • 1
  • Unlimited
  • 30 hrs
  • Every 12 hrs
  • Agnostic
  • Ticket
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Pro
Platform

Ideal for SMBs who want to minimize disruptions with advanced support for quick SSL.

$ 199.99/yr

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  • 1
  • Unlimited
  • 30 hrs
  • Every 12 hrs
  • Agnostic
  • Ticket
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Multi-site &
Custom Plans

Designed for web pros and agencies looking for enterprise level features and coverage.

Price upon request

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  • Call: 1–888–873–0817
  • Multi-site discounts
  • Seamless integration
  • Emergency response SLAs
  • Custom server configuration
  • Multi-site discounts
  • Dedicated support team
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Experienced Security Analysts

Our dedicated researchers monitor active malware campaigns. With a trained team of analysts, we aim to provide the best malware removal service around.

Comprehensive Scans

Best in class tools and scripts scan your website for malware in real-time. Our security analysts examine the source code to detect any irregularities. No hack is too complex for our incident response team to detect and fix.

Fast Response Times

If you need immediate assistance, we can accomodate. Choose a plan that fits your needs. Chat with us to learn about our one-time priority cleanup service.

Unlimited Cleanups

We specialize in eliminating complex malware infections. We guarantee your fixed price, regardless of frequency or level of sophistication. All website security packages cover your site for a year, including unlimited cleanups, pages, and databases.

Reliable Support

Consider us an extension of your team, with professional security analysts available 24/7/365, you never have to worry about dealing with a hacked site alone.

Platform Agnostic

Your site is a perfect fit for Sucuri, whether you use a CMS or not. We fix any website malware infection and specialize in open-source content management systems.

Secure your web app and find vulnerabilities that other pentests often miss.

  • Beat hackers at their own game with Astra's continuous scanner, powered by creative hacker knowledge.
  • Our security engine is constantly evolving using intel about new hacks and CVEs.
  • Astra’s intelligent scanner builds on top of your past pentest data to tailor its process to match your product.

Get clear, actionable steps to patch every issue and work together seamlessly.

  • Seamlessly collaborate with your team members, CXOs and our Security experts from our user-friendly dashboard.
  • See all the essential details about every vulnerability in one place.
  • Know exactly how you can reproduce and test the issues.
  • Get detailed, actionable steps to fix every single vulnerability.

Track progress with our CXO friendly dashboard and prioritize the right fixes.

  • Get a bird’s-eye view of your security posture with our CXO dashboard and easily track your team’s progress.
  • Always know the status without needing to follow up.
  • Prioritize the right fixes based on ROI and make the most of your developers’ time.
  • Move faster with a streamlined pentest process.

Frequently asked questions

Web hosting is a service that lets you rent web space on the internet to publish a web site. Email services are usually also included in most web hosting packages. Same goes for the domain registration of your first site name. The domain name is the address people enter in their browsers to access a specific website.

Web hosting is a service that lets you rent web space on the internet to publish a web site. Email services are usually also included in most web hosting packages. Same goes for the domain registration of your first site name. The domain name is the address people enter in their browsers to access a specific website.

Web hosting is a service that lets you rent web space on the internet to publish a web site. Email services are usually also included in most web hosting packages. Same goes for the domain registration of your first site name. The domain name is the address people enter in their browsers to access a specific website.